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Exhibitors' FAQ

To help you find a solution to any problem, here are the answers to the most frequently asked questions!

General

 

How can I register?
To get a registration form or any information, contact us via this form and present your activity.

I sent you an e-mail via the contact form but did not get any reply.
We answer all e-mails whithin 72 hours.
If we have not replied to you, we may not have received your e-mail or you may not have received ours.
Try again with another e-mail address or send a mail.

Can I organize some animation on my booth?
We wish to give as much entertainment as possible to the attendees. So we will be happy to hear about your project and help you achieve and promote it.
So feel free to tell us about it.

Can I decorate my booth?
Of course. Customizing your booth is very important.
Yet be careful with any tablecloth, piece of material or any piece of decoration accessible to the public which have to be class M1 certified (safety/fire standards), which means that it has to be fireproof. Our safety manager is very strict about this and test things regularly with a lighter.
Concerning posters, take Scotch tape or Blue tack (no screw, thumbtack, pin or staples because you must give the booth back in a good state, otherwise you might pay for the damages).

What is your address?
SEFA EVENT "Service Exposants"
14 place Georges Pompidou
93160 Noisy-le-Grand
France
You can't meet any staff member here. It's just for mail.

Are the free entrances for one day only?
Yes, a free entrance is like a one-day presale ticket. It allows one person to enter the festival on one day during the public opening hours.

Can I exchange free entrances for exhibitor badges?
No, you can’t. Badges and free entrances are completely different.
A free entrance allows its owner to enter the festival via the presale line during the presale opening hours. No one can enter via the exhibitor entrance with a free entrance.

Is it possible to go out and come back later?
No, like in most professional events. Any exit is permanent.
Note that people with exhibitor badges can go in and out freely by the exhibitor entrances.

Can I share my booth?
No. As said in the rules, an exhibitor cannot let, sublet or share, for money or for free, the whole or a part of his/her booth inside the festival.

Will I get a bill?
Yes, whether you’re an amateur, young designer or professional, you will have a bill for any service you ask for.
Our bills are sent by e-mail in pdf format.

 

Amateur exhibitors

 

Can an electrical connection be shared between several booths?
Yes. Considering the price, which cannot be decreased, we accept that electrical connections be shared by several booths (4 at most). Booths have to agree on respecting the characteristics of the connection and the sound level of their booth.
The organizers will not be held responsible for any anomalies coming from the non-respect of the technical characteristics of the electrical device.
(Extension cords and power strips have to be brought by the exhibitor.)

Concerning the electrical connection, is the price arbitrarily divided in 4 or is it necessary to pay the whole price and be reimbursed later?
You only pay for the part you’re using. In the quantity box of the form, write 1/4 if you want 750W, 1/3 for 1000W or 1/2 for 1500W. Then calculate the amount.

Is there a maximum number of badges?
Yes, one amateur exhibitor can get 10 badges at most for the entire booth.

Can we bring our own chairs/stools added to those of the booth?
Of course! Avoid grey/black chairs which might look like those of the installer!

Can we bring one more table?
Yes but it has to be put on the surface of your booth.